Sales Floor Leader

hace 7 días


Madrid, Madrid, España Abercrombie And Fitch Co. A tiempo completo

Abercrombie & Fitch Co. is a leading, global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend.

Job Overview

The Key Holder plays a pivotal role in driving business results, ensuring a differentiated customer experience, and serving as a leader of a multi-million dollar business. This position requires assertiveness, analytical skills, trustworthiness, and adaptability.

Responsibilities
  • Training and Development: Foster growth and improvement through applied learning and evolution as a business leader.
  • Customer Experience: Deliver outstanding service, prioritizing the customer's needs and satisfaction.
  • Communication: Effectively communicate with team members, management, and customers to ensure seamless operations.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, adhering to visual merchandising standards and overseeing sales floor activities.
  • Asset Protection Policies and Procedures Adherence: Uphold company policies, ensuring compliance with security protocols and inventory management.
Qualifications
  • At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service.
  • Work Ethic: Demonstrated ability to work efficiently, managing multiple tasks and priorities.
  • Attention to Detail: Meticulous in maintaining accurate records, processing transactions, and upholding quality standards.
  • Adaptability/Flexibility: Willingness to adjust to changing situations, learning opportunities, and new challenges.
  • Multi-Tasking: Ability to manage competing demands, balancing responsibilities while maintaining a high level of performance.
Benefits

Abercrombie & Fitch Co. offers a comprehensive benefits package designed to support associates' personal and professional growth. Enjoy competitive incentives, including:

  • Indefinite Contract: Stability and job security.
  • Quarterly Incentive Bonus Program: Opportunities for additional earnings based on performance.
  • Additional Paid Time Off: Flexible time-off policy to recharge and pursue personal interests.
  • Paid Volunteer Day per Year: Dedicated time to give back to the community.
  • Associate Assistance Program: Support for life events, emergencies, and personal crises.
  • Training and Development Opportunities: Continuous learning and career advancement prospects.
  • A Global Team of People Who'll Celebrate You for Being You: A welcoming, inclusive work environment.

We're an Equal Opportunity/Affirmative Action employer, committed to fostering diversity, equity, and inclusion within our organization.


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