Retail Store Leader

hace 4 días


Madrid, Madrid, España Abercrombie And Fitch Co. A tiempo completo

Abercrombie & Fitch Co. is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. Unlock your leadership potential as a Full-Time Key Holder in one of our stores. In this role, you will drive business results through exceptional leadership and customer experience. We are seeking an assertive, analytical, and trustworthy individual to lead a team of associates.

Key Responsibilities:

  • Training and Development: Stay up-to-date on company policies, procedures, and products to provide expert guidance to associates.
  • Customer Experience: Deliver outstanding customer service by actively engaging with customers, resolving issues, and exceeding expectations.
  • Communication: Effectively communicate store vision, goals, and objectives to associates while maintaining open lines of communication throughout the store.
  • Store Presentation and Sales Floor Supervision: Ensure a visually appealing store environment that meets brand standards, including sales floor layout, merchandise displays, and overall visual merchandising.
  • Asset Protection: Protect company assets by maintaining a secure store environment, adhering to loss prevention policies, and reporting suspicious activity.
  • Policies and Procedures Adherence: Maintain compliance with company policies and procedures, including opening and closing routines, cash handling, and operational tasks.

Requirements:

  • At least one year of customer service experience.
  • Strong work ethic, attention to detail, analytical skills, adaptability, and multi-tasking abilities.

What You'll Get:

  • Indefinite contract.
  • Quarterly incentive bonus program.


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