Retail Store Director
hace 24 horas
**Company Overview**
Puig is a leading player in the global fashion and beauty industry. With a rich history spanning over 100 years, our family-owned company has established itself as a major player in the luxury market. We pride ourselves on our commitment to delivering exceptional experiences through our well-known brands across fashion, fragrance, makeup, skincare, and wellness.
**Job Summary**
We are seeking an experienced Retail Store Manager to lead our team in Madrid. As a Store Manager, you will be responsible for ensuring a unique and unforgettable shopping experience for customers at all times. You will achieve Sell Out objectives, monitor key performance indicators (KPIs), and other traffic metrics within the store. Additionally, you will lead, develop, and motivate a team of Brand Ambassadors, fostering a strong team spirit.
**Key Responsibilities**
- Lead and motivate a team of retail employees to deliver exceptional customer service and meet sales targets
- Create a positive and inclusive work environment that fosters teamwork, creativity, and collaboration
- Ensure compliance with company policies and procedures, including inventory management, visual merchandising standards, and store operations
- Monitor sales performance and identify opportunities for growth and improvement
- Build and maintain strong relationships with customers to drive brand loyalty and repeat business
- Collaborate with headquarters to implement sales strategies and promotional initiatives
- Assist with recruitment, training, and development of retail associates
**Requirements**
- Previous experience in a leadership role within the beauty/cosmetics industry
- Fluent in Spanish and English
- Competencies: analytical skills, strong customer orientation, goal-oriented, lead by example, effective communication, team-building skills, problem-solving, commitment to tasks and responsibilities
**Benefits**
- An entrepreneurial, creative, and welcoming work culture
- A range of learning and development opportunities
- An international company with plenty of opportunities to grow
- A competitive compensation & benefits package
**Salary:** €50,000 - €65,000 per annum, depending on experience
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