Abercrombie & Fitch Retail Leader
hace 3 semanas
At Abercrombie & Fitch Co., we are seeking a highly motivated and results-driven Abercrombie & Fitch Retail Leader to join our team. This is an exciting opportunity for individuals who possess exceptional leadership skills, a passion for delivering outstanding customer experiences, and the ability to drive business growth through strategic decision-making.
About UsWe are a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks, and Social Tourist. Our iconic brands have been a staple in the retail industry for over 125 years, with a commitment to making every day feel as exceptional as the start of a long weekend.
The ideal candidate will be responsible for driving sales growth, improving store performance, and fostering a positive work environment that encourages teamwork, creativity, and continuous learning. If you are a dynamic leader who thrives in a fast-paced environment and is passionate about developing your skills, we encourage you to apply for this challenging and rewarding role.
What You'll Do- Training and Development: Provide coaching and guidance to store associates to enhance their product knowledge, selling skills, and customer service abilities.
- Customer Experience: Ensure that every customer interaction is personalized, engaging, and memorable, resulting in increased loyalty and retention.
- Communication: Effectively communicate sales goals, promotions, and company initiatives to store teams, ensuring seamless execution and high standards of customer service.
- Store Presentation and Sales Floor Supervision: Maintain store appearance, ensure visual merchandising standards, and supervise sales floor activities to maximize sales and revenue growth.
- Asset Protection Policies and Procedures: Adhere to company policies and procedures to prevent theft, shrinkage, and other security risks.
- At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service in a retail environment.
- Work Ethic: Demonstrated ability to work effectively in a fast-paced environment, prioritizing tasks, and meeting deadlines.
- Attention to Detail: High level of accuracy and attention to detail in maintaining store appearance, processing transactions, and resolving customer issues.
- Analytical Skills: Strong analytical skills to analyze sales trends, identify areas for improvement, and develop strategies to drive business growth.
- Adaptability/Flexibility: Ability to adapt quickly to changing situations, priorities, and business needs.
- Multitasking: Effective multitasking skills to manage multiple tasks, responsibilities, and deadlines simultaneously.
- Stress Tolerance: High level of stress tolerance and ability to maintain composure in high-pressure situations.
- Estimated Salary: $55,000 - $65,000 per year, depending on experience.
- Benefits: Competitive benefits package, including health insurance, retirement plan, and paid time off.
- Training and Development Opportunities: Access to comprehensive training programs, workshops, and conferences to enhance skills and advance career.
- Career Advancement: Opportunities for career advancement within the company, based on performance and individual goals.
Please note that any job offers for this role may be subject to applicable work visa formalities.
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