Retail Store Director

hace 7 días


Madrid, Madrid, España Marc Jacobs A tiempo completo

About Marc Jacobs
Marc Jacobs International is a renowned fashion brand driven by the creative vision of Marc Jacobs. We are seeking an exceptional Retail Store Director to join our team in El Corte Inglés, Castellana.

Job Summary

We are looking for a talented and experienced Retail Store Director to lead our store in Castellana. As a key member of our team, you will be responsible for driving business growth, managing store operations, and developing a high-performing team.

Key Responsibilities
  • Team Leadership & Engagement: Provide continuous coaching support to your team, identify their training needs, and craft tailored development plans. Identify, recruit and develop talents and work with HR to secure succession plans. Organise your team in an efficient manner according to business needs and delegate responsibility. Translate strategic and business goals into concrete and individual actions and objectives. Set ambitious yet attainable store targets; monitor performance diligently to ensure these are met. Cultivate a positive workplace atmosphere where creativity is welcomed and empowerment is standard practice.
  • Business & Client Development: Behave as a Marc Jacobs Ambassador, sustain and promote the culture of the brand internally and externally. Lead and develop the store success through informed business strategies that engage all relevant stakeholders. Champion and develop a customer-centric and service mindset in store. Identify key opportunities and best practices for the store and support them with the training and development of the team in this key area. Maximise the potential of all product categories carried in the store, capitalising on all available support (visual merchandising, training, clienteling, events, HR team...) and fostering synergies between categories. Build a loyal clientele, leveraging all clienteling tools from the CRM team. Establish a client-centric mindset in store to ensure the highest level of customer experience and achieve client retention objectives.

About the Role
This is an excellent opportunity to join a dynamic and innovative company like Marc Jacobs International. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for delivering exceptional customer experiences.

What We Offer
In exchange for your hard work and dedication, we offer a competitive salary, ranging from €60,000 to €80,000 per year, depending on experience and qualifications. You will also receive comprehensive benefits, including health insurance, retirement plan, and generous paid time off. Our store offers a dynamic and supportive environment, with ongoing training and development opportunities to help you grow in your career.



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