Ambitious Customer Experience Champion

hace 3 días


Madrid, Madrid, España Too Good To Go A tiempo completo

Company Overview
Too Good To Go is a pioneering social impact company committed to reducing global food waste. With over 107 million users and 388 million meals saved, we're on a mission to make a difference. Our app connects businesses with unsold food and consumers willing to buy at a discounted rate, creating a win-win for all parties involved.

Job Description
We're seeking an exceptional CX Specialist to join our Global Customer Experience team in Madrid. As the face of our company, you'll provide top-notch customer care, turning users and partners into ambassadors who share our passion for sustainability.

Required Skills and Qualifications
To succeed in this role, you'll need:

  • Experience in Customer Service or Account Management
  • Fluency in German (C1) and English
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong communication skills, both written and verbal
  • Proficiency in CRM software like Salesforce, Hubspot, or SAP

Benefits
As a valued member of our team, you can expect:

  • A competitive salary of €35,000 - €45,000 per year, depending on experience
  • A dynamic and supportive work environment
  • The opportunity to work on a project that truly makes a difference

Working Hours
This full-time position requires availability from Monday to Friday, with flexible working hours and occasional office days.



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