Customer Service Representative
hace 4 semanas
Cigna Health And Life Insurance Company is seeking a highly motivated and results-driven Customer Service Representative to join its dynamic team. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and demonstrate a strong ability to navigate through ambiguity.
About the Role:
This is a full-time opportunity requiring the successful candidate to manage day-to-day customer queries through various communication channels, providing timely resolutions and pleasant customer experiences. Key responsibilities include adhering to productivity and quality standards set by the management team, taking ownership of all cases, and following through until resolution.
The Ideal Candidate:
- Previous customer service experience, ideally in a contact center or reception role
- Strong knowledge of Microsoft 365 and ability to learn new software applications quickly
- Active knowledge of English (C1 level or higher)
- Proficiency in Arabic (or French) as a second language
What We Offer:
A competitive estimated salary of $45,000-$60,000 per annum, depending on experience, plus benefits and opportunities for career growth and development within the company.
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