Luxury Hotel Concierge
hace 4 semanas
We are seeking a skilled and professional Concierge to join our team at The W Ibiza, a luxurious hotel located in Santa Eulalia.
Key Responsibilities- Respond to guest requests for special arrangements or services, such as transportation, reservations, and dry cleaning.
- Gather and provide information to guests about the property and surrounding area amenities.
- Answer and record all guest calls, messages, requests, questions, or concerns.
- Contact appropriate individuals or departments to resolve guest issues.
- Monitor club lounge for seating availability, service, safety, and well-being of guests.
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. Our benefits package includes health insurance, retirement savings plan, and paid time off.
Requirements- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and conflict resolution skills.
- Proficiency in Microsoft Office and ability to learn new software.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
We are an equal opportunity employer committed to diversity and inclusion. We believe that our employees are our greatest asset and offer opportunities for growth and development. At Marriott International, we are passionate about providing exceptional guest experiences and creating memorable moments for our customers.
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