Luxury Hotel Housekeeping Manager

hace 1 semana


Palma, Baleares, España Belmond A tiempo completo

Located in the picturesque village of Deia, Mallorca, Spain, Belmond is seeking a seasoned Executive Houskeeper to oversee the hotel's housekeeping department. With over 40 years of experience in creating unparalleled travel experiences, Belmond continues to push boundaries in luxury hospitality.

The ideal candidate will possess a strong focus on excellence and guest satisfaction, with excellent communication skills and emotional intelligence. As a key member of the team, they will be responsible for managing the housekeeping department, ensuring seamless operations, and driving results.

The role offers a competitive salary, estimated at €55,000 per annum, plus additional benefits including a monthly gasoline allowance, participation in the Belmond Discovery programme, and medical and life insurance. The working week is approximately 40 hours, with 2 days off per week, and includes 35 holidays and 14 public holidays per year.

The successful candidate will have a minimum of 5 years' experience in a similar position in a 5-star hotel, holding a degree in hotel management or a related field. Strong knowledge of English and Spanish is required, as well as proficiency in Word, Excel, Outlook, and Infor. European citizenship is also necessary for legal work permit purposes.

Key Responsibilities:
  • Organize and manage the Housekeeping Department in accordance with organizational standards and procedures
  • Achieve annual objectives regarding NPS, LQA, ReviewPro, and GRI
  • Complete regular LQA audits and establish action plans
  • Manage the decoration of the hotel's housekeeping service
  • Control hotel uniforms and ensure compliance with company policies
  • Recruit, train, and evaluate new employees
  • Promote and enforce service standards, training, and operating systems


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