Luxury Hotel Operations Manager
hace 1 mes
Hotel Mandarine Regency is seeking a skilled Executive Steward to join our pre-opening team at Mandarin Oriental Punta Negra, Mallorca. This luxury resort spreads over 3 hectares of landscaped cliff tops and gardens, offering breathtaking views of the sea.
About the RoleWe are looking for an experienced hotel professional to lead our stewarding operations and ensure that our guests receive exceptional service.
- Ensure that all designated action points from daily briefings or other operational meetings are being followed by the individuals concerned.
- Takes responsibility for all operating equipment within the hotel.
- Inspects FLHSS (Fire Life Health Safety and Security) files monthly to ensure proper procedures and updates are in place.
- Maintains storage and condition of all operating equipment and the cleanliness and tidiness of the stores.
- Maintains the purchasing and repair of all equipment.
- Maintains strategy for breakages and losses to the hotel's operating equipment.
- Implements HACCP with certification and follows up training for the FB team.
- Oversees special projects and assignments as assigned by the Executive Chef and/or the Director of Food Beverages.
To be successful in this role, you will need:
- A minimum of 3 years' experience in a similar position in Luxury Hotels/Resorts environment.
- Have a minimum of 1-2 years' experience in Back-of-House Management within a luxury hotel operation.
- Pre-opening hotel experience preferred within Back-of-House Management.
- Technical knowledge and job skills training including effective use of provided materials.
- Excellent Food and Beverage knowledge.
- Knowledge of HACCP standards.
- Ability to maintain an ongoing FLHSS program.
- Proficiency in Microsoft Office.
- Strong leadership and interpersonal skills.
- Prioritization skills necessary to meet deadlines.
- Effective management, leadership, and organizational skills.
- Excellent communication skills in Spanish and English.
- Ability to work flexible schedule to include weekends and holidays.
The estimated annual salary for this role is €65,000 - €80,000 depending on experience.
BenefitsAs a valued member of our team, you will enjoy a range of benefits including:
- A competitive salary and bonus structure.
- A comprehensive benefits package.
- Ongoing training and development opportunities.
- Opportunities for career progression.
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