Luxury Hotel Reservations Manager

hace 1 mes


Palma, Baleares, España Four Seasons A tiempo completo

About Four Seasons Resort Mallorca at Formentor: A Luxury Destination

Company Overview:

Four Seasons Resort Mallorca at Formentor is a luxury hotel situated on the picturesque Formentor Peninsula, offering breathtaking views of the Mediterranean Sea and surrounding landscapes. The resort is perched on a private estate, originally opened in 1929, and is currently undergoing restoration and renovation to meet Four Seasons' high standards.

Salary Information:

We offer a competitive salary for this role, estimated to be around €45,000 - €60,000 per annum, depending on experience and qualifications. This salary reflects the luxury service expectations of our guests and the level of expertise required to manage our reservations department.

Job Description:

The successful candidate will serve as the Reservations Shift Leader, responsible for overseeing the day-to-day operations of the reservations team. Key responsibilities include managing incoming calls and emails, responding to guest inquiries, and ensuring seamless room allocations and bookings. Strong communication and organizational skills are essential to excel in this role.

Required Skills and Qualifications:
  • Bachelor's degree in Hospitality Management or related field
  • Minimum 3 years of experience in hotel reservations or a related field
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and maintain a positive attitude in a fast-paced environment
Benefits:

We offer a comprehensive benefits package, including:

  • Competitive salary
  • Meal allowances
  • Accommodation discounts
  • Employee wellness programs
  • Ongoing training and development opportunities

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