Luxury Spa Operations Manager
hace 19 horas
We are a collective of individuals who strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners.
Our PurposeWe believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet with respect and kindness. Whether you work with us, stay with us, or discover with us, we aim to create lasting impressions that will stay with you for a lifetime.
Location OverviewThe Four Seasons Resort Mallorca is situated on the spectacular Formentor Peninsula, offering breathtaking views of the Mediterranean and surrounding landscapes.
Job Responsibilities- Assist the Spa Manager in overseeing daily spa operations and ensuring high-quality guest services.
- Supervise spa staff, providing training and support to enhance their performance and service standards.
- Monitor inventory levels of spa products and equipment, assisting with ordering as needed.
- Address guest inquiries and concerns promptly to ensure satisfaction and resolve any issues.
- Leadership skills: Assist the Spa Manager in overseeing daily operations and managing a team of therapists and spa staff.
- Strong customer service focus: Commitment to ensuring a high-quality guest experience, addressing concerns, and enhancing guest satisfaction.
- Spa and wellness knowledge: A solid understanding of spa treatments, products, and wellness services, with the ability to support the team in delivering top-notch services.
We offer a competitive salary of $60,000 per annum, along with benefits such as health insurance, paid time off, and opportunities for professional growth and development.
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