Enterprise Account Manager
hace 6 días
Freightos Group is a leading provider of global freight market intelligence and digital solutions for the trillion-dollar freight industry. Our platform is used by hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters.
Job DescriptionWe are seeking an experienced Enterprise Account Manager to join our team at Freightos Group. As an Enterprise Account Manager, you will be responsible for managing a portfolio of Freightos Enterprise customers, building strong relationships with mid/senior level executives, and driving business growth through strategic account management.
Key Responsibilities- Manage a portfolio of Freightos Enterprise customers, providing exceptional customer service and ensuring high levels of customer satisfaction.
- Build and maintain strong relationships with mid/senior level executives, understanding their business needs and developing tailored solutions to meet those needs.
- Develop and execute strategic account plans to drive business growth and increase revenue.
- Collaborate with internal stakeholders, including sales, marketing, and product teams, to ensure alignment and effective communication.
- Stay up-to-date with industry trends and competitor activity, identifying opportunities to differentiate Freightos Group and drive business growth.
- 3-5 years of experience in enterprise account management, with a proven track record of building business relationships with mid/senior level executives.
- Fluent English speaker and writer, with excellent communication and interpersonal skills.
- Understanding and experience in international freight (ocean, air, multimodal) and related industry skills (freight, logistics, transportation, supply chain) are a plus.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Comfortable working in a cross-department role, requiring regular interactions with various stakeholders within the company.
- Experience presenting software solutions and development roadmaps, as well as leading customer feedback roundtables.
- Experience simultaneously supporting a variety of software products and using data to make better decisions.
- Experience in project management and additional languages are a plus.
- Full-time position with flexibility to meet business needs.
- Report to: Director of Sales, Freightos Enterprise Solutions.
- Ability to travel up to 30%.
- Participation in the Long Term Incentive Plan (LTIP) of the Freightos Group.
- Ticket restaurant, Private Health Insurance and Flexible remuneration options for nursery, training, and transport.
- Full-time position. Flexible schedule & intensive working hours on Fridays for a long weekend.
- Multicultural and open environment, full of great people from multiple countries.
- Great office in Torre Glories with amazing views, located in the center of the technology HUB in Barcelona.
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