Enterprise Account Manager
hace 24 horas
About TraceLink:
TraceLink is a leading provider of software solutions and the Opus Platform, helping the pharmaceutical industry digitize their supply chain and enhance compliance, visibility, and decision-making. Our mission is to protect patients by reducing disruptions to the supply of medicines worldwide.
The Role:
As an Enterprise Account Manager, you will be responsible for driving the growth strategy of TraceLink's Enterprise customers. You will build trusted relationships with C-suite executives, aligning your account's vision and priorities with TraceLink's products to achieve renewal and upsell goals. You will collaborate with Marketing and Business Development teams to coordinate your strategy and work closely with a solutions consultant to present and demonstrate TraceLink's solutions.
Key Responsibilities:
- Develop and execute sales strategies in collaboration with the sales team and management.
- Ensure high customer retention and plan for customer growth.
- Renege existing customer relationships.
- Support and handle customer requests to increase retention rates.
- Build and execute a sales plan to achieve revenue targets on a quarterly basis.
- Execute customer-centric meetings, presentations, and product demonstrations with key decision-makers and influencers.
- Develop high-impact proposals articulating TraceLink's differentiated solution, market leadership, and unique value as a partner.
- Create a Dem Gen activities plan leveraging SDR and Marketing teams.
- Manage and document sales pipeline, including forecasts, prospect details, current opportunities, and future planned activities.
- Collaborate with other team members to share information, expertise, and market feedback.
Requirements:
- 7+ years of sales experience (inside or outside sales) or 4+ years of customer success management/renewal.
- Written and spoken fluency in German and English.
- Strong business acumen.
- Previous sales experience in a SaaS and/or Cloud software environment, with the ability to demonstrate building and executing a sales plan to achieve targets.
- Ability to work independently and as part of the TraceLink team.
- High proactivity, independence, and drive in coordinating your job and achieving results.
- Demonstrated understanding of and success in the sales life-cycle: prospecting, qualifying, overcoming objections, and closing sales.
- Outstanding verbal, written, organizational, and interpersonal skills.
- Ability to perform in a fast-paced, challenging, and dynamic startup environment.
- Experience utilizing sales CRM tools such as Salesforce.
What We Offer:
- A competitive salary and commission structure, plus benefits and share options.
- An attractive office centrally located in Barcelona.
- An opportunity to learn and grow: a LinkedIn training account, annual tuition budget, inclusion in stakeholder meetings.
- Flexibility to draw your own career path in whichever direction suits you best, with support from the Sales organization.
- Being part of a collaborative, super friendly, and winning team.
- Flexibility to work remotely and collaborate with colleagues in-person.
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