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Enterprise Account Manager
hace 2 meses
About Freightos Group
Freightos Group is a leading provider of digital freight solutions, empowering the world's largest retailers and freight companies to optimize their logistics operations. Our platform is used by hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters.
Job Summary
We are seeking an experienced Enterprise Account Manager to join our team and drive growth in our Freightos Data enterprise customer segment. The ideal candidate will have a strong understanding of the freight industry, excellent sales and customer management skills, and the ability to advise on data-driven freight solutions.
Key Responsibilities
- Customer Engagement
Build and maintain strong relationships with our Freightos Enterprise customers, understanding their business needs and providing tailored solutions to drive growth and revenue.
- Strategic Planning
Develop and implement customer engagement strategies, prioritizing key accounts and identifying opportunities for expansion and upselling.
- Collaboration and Communication
Work closely with internal teams, including product management, R&D, support, sales, and marketing, to ensure seamless delivery of Freightos solutions and services.
- Revenue Growth
Identify and pursue new revenue opportunities, leveraging data-driven insights to drive adoption and expansion of our digital products.
- Account Management
Manage and protect revenue from existing accounts, reducing churn risk and coordinating with internal teams to ensure customer satisfaction and retention.
Requirements
To succeed in this role, you will need:
- Proven experience in sales and customer management, preferably in the freight or logistics industry.
- Strong understanding of the freight industry, including market trends and customer needs.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Ability to analyze data and develop insights to drive business growth and revenue.
- Strong problem-solving skills, with the ability to navigate complex customer issues and develop creative solutions.
