Global Account Operations Manager

hace 1 mes


Barcelona, Barcelona, España Hewlett Packard Enterprise A tiempo completo

Job Summary: We are seeking a highly skilled Global Account Operations Manager to join our team at Hewlett Packard Enterprise. The successful candidate will be responsible for managing the end-to-end relationship with selected Tier 1 Global Accounts from an operational point of view.

Key Responsibilities:

  • Manage the setup of new customers and ensure Service Level Agreements are met.
  • Manage large escalations and solve complex issues.
  • Translate customer needs into operational plans and strive for continuous efficiency improvements.
  • Hold Business Reviews with customers as needed.
  • Collaborate with operational teams in Sales Operations, Supply Chain, Customer Services, Sales, and country management.

Requirements:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Experience in account management and operations.

About Us: Hewlett Packard Enterprise is a leading technology company that provides innovative solutions to help businesses succeed. We are committed to delivering exceptional customer experiences and driving growth through innovation.



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