Global Account Operations Manager
hace 1 mes
Job Summary: We are seeking a highly skilled Global Account Operations Manager to join our team at Hewlett Packard Enterprise. The successful candidate will be responsible for managing the end-to-end relationship with selected Tier 1 Global Accounts from an operational point of view.
Key Responsibilities:
- Manage the setup of new customers and ensure Service Level Agreements are met.
- Manage large escalations and solve complex issues.
- Translate customer needs into operational plans and strive for continuous efficiency improvements.
- Hold Business Reviews with customers as needed.
- Collaborate with operational teams in Sales Operations, Supply Chain, Customer Services, Sales, and country management.
Requirements:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Experience in account management and operations.
About Us: Hewlett Packard Enterprise is a leading technology company that provides innovative solutions to help businesses succeed. We are committed to delivering exceptional customer experiences and driving growth through innovation.
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