Global Consumer Experience Specialist

hace 4 semanas


Barcelona, Barcelona, España Isdin A tiempo completo

About Us
We are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives. Our mission is to be a force for change towards a more sustainable world.
What We Are Looking For
We are looking for a highly skilled Global Consumer Experience Specialist who will join our team and contribute to our mission. What You Will Be Doing
Key Responsibilities:

  • Develop an annual plan of benefits and experiences worldwide based on consumer preferences and marketing objectives, maximizing scalability and ensuring seamlessness.
  • Ensure that each benefit is in line with the defined budget and monitor costs.
  • Monitor the implementation of experiences and define action plans to maximize redemption and consumer satisfaction with the program.
Additional Responsibilities:
  • Develop end-to-end personalized journeys per target with a 360-degree view and considering all channels.
  • Define, lead, and implement an annual content plan for our consumers, considering marketing priorities, consumer needs, and insights, and taking into account all of our organic channels (social media, newsletter, LOVE ISDIN, digital events).
Requirements
  • Education: Graduate in Business Administration, Marketing, Economics.
  • Experience: Minimum 3-5 years of experience in marketing, publicity, and community agency, content.
  • Languages: English B2.
Benefits and Perks
  • Flexible entry hours and home office policy.


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