Customer Lifecycle Professional
hace 3 semanas
We are seeking a Flemish-speaking Customer Lifecycle Professional to join our team in Málaga, Spain. As a key member of our sales team, you will be responsible for developing and executing strategies to drive business growth and customer satisfaction.
About the RoleThis is an exciting opportunity to work with a leading Outsourcing/BPO company, leveraging your expertise in sales and customer management to deliver exceptional results. Your primary responsibilities will include:
- Becoming the first point of contact for customers, delivering a strong impression and setting the foundation for long-term relationships
- Leading the sales strategy, overcoming objections, and negotiating success
- Engaging with small and medium businesses across various industries, identifying their needs, and determining opportunities to fulfill them with cloud technologies
- Obsessing over customers and prospects to deliver a world-class customer engagement experience
- Securing customer wins for cloud, maximizing up-sell and cross-sell opportunities, and collaborating with Solution Specialists and Partner Connection Managers
To be successful in this role, you will need:
- A high school diploma required, with a BA/4-year degree preferred
- 2-3+ years of sales experience with a proven track record of success
- Minimum 1 year of IT industry experience
- Minimum 1 year of sales account management or customer management experience
- Familiarity with modern sales techniques and tools
In return for your hard work and dedication, you can expect:
- An excellent remuneration package based on experience, skills, and performance
- A competitive salary: €45,000 - €60,000 per annum, depending on qualifications and experience
- M-T 9.00 to 17.30, F 9.00 to 16.30 working hours
- A great office location in Malaga
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the International Mobility Program
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