Customer Experience Specialist with Italian
hace 6 días
Company Overview: TELUS Digital is a leading provider of customer experience (CX) and digital services, serving over 50 languages for international partners.
Salary: With a salary range from €9,846.15 to €24,000 gross per year, depending on full-time or part-time employment, our team members enjoy attractive compensation.
Job Description:
- Back office support involves taking over general administrative tasks, providing online support for specific cases, and ensuring quality standards.
Required Skills and Qualifications:
- Fluent written and spoken communication skills in Italian and English.
- A valid working permit for Spain or EU citizenship.
- Affinity with back office services.
- Strengths in efficiency, accuracy, and empathy.
- A goal-oriented work approach.
Benefits:
- We offer a permanent employment contract with flexible scheduling options.
- A fully paid training period and appealing bonuses for weekend and night shifts.
- Private health insurance after the probation period and daily meal allowance from day one.
- A dynamic and multicultural team environment with flat hierarchies and a first-name workplace culture.
About Us: We value diversity and equal opportunity, promoting a diverse and inclusive workplace without regard to any characteristic related to diversity.
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