Customer Experience Specialist with Italian

hace 6 días


Barcelona, Barcelona, España Cataloxy A tiempo completo

Company Overview: TELUS Digital is a leading provider of customer experience (CX) and digital services, serving over 50 languages for international partners.

Salary: With a salary range from €9,846.15 to €24,000 gross per year, depending on full-time or part-time employment, our team members enjoy attractive compensation.

Job Description:

  • Back office support involves taking over general administrative tasks, providing online support for specific cases, and ensuring quality standards.

Required Skills and Qualifications:

  • Fluent written and spoken communication skills in Italian and English.
  • A valid working permit for Spain or EU citizenship.
  • Affinity with back office services.
  • Strengths in efficiency, accuracy, and empathy.
  • A goal-oriented work approach.

Benefits:

  • We offer a permanent employment contract with flexible scheduling options.
  • A fully paid training period and appealing bonuses for weekend and night shifts.
  • Private health insurance after the probation period and daily meal allowance from day one.
  • A dynamic and multicultural team environment with flat hierarchies and a first-name workplace culture.

About Us: We value diversity and equal opportunity, promoting a diverse and inclusive workplace without regard to any characteristic related to diversity.



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