Empleos actuales relacionados con Product Support Specialist - Sevilla, Sevilla - Solera Corporation
-
Product Support Specialist
hace 4 semanas
Sevilla, Sevilla, España Solera Corporation A tiempo completoJob Title: Product Support SpecialistSolera Corporation is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot and resolve technical issues for customers via phone, email,...
-
Product Support Specialist
hace 4 semanas
Sevilla, Sevilla, España Solera Corporation A tiempo completoJob Title: Product Support SpecialistSolera Corporation is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Troubleshoot and resolve technical issues for customers via phone, email,...
-
Product Support Specialist
hace 4 semanas
Sevilla, Sevilla, España Solera A tiempo completoAbout the RoleSolera is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for Solera softwareDeliver professional and efficient customer...
-
Product Support Specialist
hace 4 semanas
Sevilla, Sevilla, España Solera A tiempo completoAbout the RoleSolera is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for Solera softwareDeliver professional and efficient customer...
-
Product Support Specialist
hace 4 semanas
Sevilla, Sevilla, España Solera Corporation A tiempo completoJob Title: Product Support SpecialistSolera customers rely on our products and services to deliver exceptional results. As a Product Support Specialist, you will play a critical role in ensuring our customers receive the support they need to succeed.Key Responsibilities:Troubleshoot and resolve customer issues related to Solera softwareProvide expert advice...
-
Product Support Specialist
hace 4 semanas
Sevilla, Sevilla, España Solera Corporation A tiempo completoJob Title: Product Support SpecialistSolera customers rely on our products and services to deliver exceptional results. As a Product Support Specialist, you will play a critical role in ensuring our customers receive the support they need to succeed.Key Responsibilities:Troubleshoot and resolve customer issues related to Solera softwareProvide expert advice...
-
Product Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the Role:In this key position, you will be the primary point of contact for our customers, providing exceptional support and ensuring their needs are met. As a Product Support Specialist, you will wear many hats, from resolving customer issues to providing product walkthroughs and training. Your work will have a direct impact on the success of our...
-
Product Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Solera A tiempo completoJob DescriptionAt Solera, we're looking for a skilled Product Support Specialist to join our team. As a key member of our customer support team, you'll be responsible for providing high-quality support to our customers, ensuring they receive the best possible experience with our products.Key Responsibilities:Provide timely and effective support to customers...
-
Product Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Solera A tiempo completoAbout the RoleSolera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. We are seeking a skilled Product Support Specialist to join our team.Key ResponsibilitiesProvide expert technical support to customers via phone, email, chat, and web channels.Deliver high-quality customer service while meeting Service Level...
-
Product Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Solera A tiempo completoAbout the RoleSolera is a global leader in vehicle lifecycle management software-as-a-service, data, and services. We are seeking a skilled Product Support Specialist to join our team.Key ResponsibilitiesAs a Product Support Specialist, you will be responsible for providing high-quality customer service to Solera customers. This includes troubleshooting and...
-
Product Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Solera Corporation A tiempo completoJob DescriptionAt Solera, we're looking for a skilled Product Support Specialist to join our team. As a key member of our customer support team, you'll be responsible for providing top-notch support to our customers, ensuring they receive the best possible experience with our products and services.Key Responsibilities:Troubleshoot and resolve customer issues...
-
Product Specialist
hace 3 semanas
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the Role:In this key position, you will be the primary point of contact for our customers, providing exceptional support and ensuring their needs are met.As a Product Specialist, you will be responsible for resolving customer issues, conducting product walkthroughs, and providing prompt and accurate feedback.You will also be responsible for researching...
-
Product Specialist
hace 4 semanas
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at Pricelabs. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their success with our revenue management solution.Key ResponsibilitiesTake ownership of customer issues and see problems through to...
-
Product Specialist
hace 4 semanas
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at Pricelabs. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their success with our revenue management solution.Key ResponsibilitiesTake ownership of customer issues and see problems through to...
-
Product Support Specialist
hace 2 semanas
Sevilla, Sevilla, España Solera A tiempo completoJob SummaryThe RoleSolera customers value our products and services, and we need people who can deliver high-quality customer service through various interactions. As a Product Support Specialist, you will troubleshoot and resolve issues for customers relating to Solera software, providing advice and expert knowledge over phone, email, chat, and web...
-
Product Specialist
hace 4 semanas
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at PriceLabs. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their success with our revenue management solution.Key ResponsibilitiesTake ownership of customer issues and see problems through to...
-
Product Specialist
hace 4 semanas
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at PriceLabs. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their success with our revenue management solution.Key ResponsibilitiesTake ownership of customer issues and see problems through to...
-
Product Specialist
hace 3 semanas
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the Role:As a Product Specialist at PriceLabs, you will be the primary point of contact for our customers, providing exceptional support and service. You will be responsible for resolving customer issues, conducting product walkthroughs, and providing solutions to customer queries. Your work will have a direct impact on the success of our customers and...
-
Product Specialist
hace 3 semanas
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the Role: As a Product Support Specialist at PriceLabs, you will be the primary point of contact for our customers, providing exceptional support and service to ensure their success. Your role will involve wearing multiple hats, from resolving customer issues to conducting product walkthroughs and providing resolutions to customers' queries. You will...
-
Product Specialist
hace 3 semanas
Sevilla, Sevilla, España Pricelabs A tiempo completoAbout the Role: As a Product Specialist at PriceLabs, you will be the primary point of contact for our customers, providing exceptional support and service. This role requires a high level of empathy, patience, and problem-solving skills to effectively resolve customer issues. You will be responsible for conducting product walkthroughs, researching and...
Product Support Specialist
hace 2 meses
Solera is seeking a skilled Product Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing high-quality support to our customers, ensuring their issues are resolved efficiently and effectively.
Key Responsibilities- Troubleshoot and resolve customer issues related to Solera software
- Provide expert knowledge and advice to customers via phone, email, chat, and web channels
- Deliver professional and efficient customer service, meeting Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets
- Communicate clearly and effectively with internal and external stakeholders
- Accurately record customer contact and outcomes within designated software
- Escalate calls or cases in a timely and appropriate manner, documenting enhancements to drive continuous improvements
- At least 1-2 years' experience in a customer-focused environment, preferably in a contact center
- Experience in technical or software support is ideal
- CRM and telephony systems experience beneficial (Salesforce Service Cloud and Genesys)
- IT qualifications/degree educated an advantage but not essential
- Analytical and inquisitive with good questioning skills and attention to detail
- Excellent communication and interpersonal skills
- Fluent language skills in English and a high level of proficiency
Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. We empower our customers to succeed in the digital age by providing a 'one-stop shop' solution that streamlines operations, offers data-driven analytics, and enhances customer engagement.
