Product Specialist
hace 3 días
We are seeking a highly skilled Product Specialist to join our team at Pricelabs. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their success with our revenue management solution.
Key Responsibilities- Take ownership of customer issues and see problems through to resolution
- Conduct product walkthroughs and provide resolutions to customers' queries
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issues
- Answer questions over email, phone calls, and live video calls
We are looking for a candidate with a strong analytical background, excellent communication skills, and a passion for delivering exceptional customer support. If you have experience working with databases, Microsoft Excel, and Powerpoint, and are proficient in French, we want to hear from you.
What We OfferAs a Product Specialist at Pricelabs, you will have the opportunity to work with a dynamic team, learn from industry experts, and contribute to the success of our customers. We offer a competitive salary, comprehensive benefits, and a chance to grow your career in the hospitality industry.
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