Strategic Partnerships Manager for Leisure

hace 4 semanas

Madrid, Madrid, España Radisson Hotel Group A tiempo completo

Radisson Hotel Group stands as one of the foremost hotel organizations globally, encompassing ten unique hotel brands and over 1,160 properties operational and in development across more than 95 countries. Our brand promise, Every Moment Matters, is supported by our distinctive Yes I Can service ethos.

At the heart of our success lies our people. Our team members are genuine Moment Makers, contributing to a culture that fosters spirit, environment, and opportunities, empowering you to excel every day, everywhere, and at all times. Together, we ensure that Every Moment Matters.

We are currently seeking a Manager of Leisure Strategic Partnerships to enhance our dynamic team at Radisson Hotel Group.

The Manager of Leisure Strategic Partnerships plays a crucial role within our organization, working closely with the Director of Strategic Partnerships to enhance revenue streams through strategic collaborations in the leisure B2B sector. This position is responsible for managing key accounts, ensuring effective communication, and cultivating robust relationships with our partners.

This role entails leading the creation and execution of strategies in collaboration with our Distribution and Revenue Management teams. The primary objective is to maximize global net revenues, utilizing insightful recommendations and impactful decision-making to advance revenue optimization initiatives.

Furthermore, the Manager actively encourages collaboration across various departments, including sales, e-commerce, marketing, revenue management, and distribution teams. By aligning strategies and objectives, they ensure a unified approach to achieving revenue goals and enhancing our market presence.

Acting as a liaison between our distribution system team and the commercial organization, the Manager guarantees the seamless integration of distribution strategies with broader commercial aims. They are pivotal in monitoring and analyzing the performance of our distribution partnerships, identifying improvement opportunities, and implementing changes to boost partnership effectiveness and revenue generation.

In summary, the Manager of Leisure Strategic Partnerships is vital in driving revenue growth within the leisure B2B sector through strategic partnerships, analytical expertise, and effective interdepartmental collaboration.

Key Responsibilities:
  • Partnership Management and Support: Spearhead efforts to maintain and enhance existing partnerships, organizing and facilitating meetings, including Quarterly Business Reviews, to assess partnership performance, and ensuring accurate distribution of rooms and rates among partners while overseeing production reports - 30%
  • Identifying and Exploiting Revenue Opportunities: Conduct a thorough analysis of current partner volumes and opportunities within the RHG B2B platform, collaborating closely with the platform leader. Identify gaps and areas for enhancement, leveraging data-driven insights to propose solutions and alternative strategies. Present findings to internal stakeholders, aligning with the company's strategic objectives. Lead the execution of pricing strategies to uphold rate integrity and maximize revenue for RHG's portfolio - 40%
  • Account Management, Operational Support, and Project Deployment: Provide leadership in commercial account management support for designated accounts, fostering strong relationships with key stakeholders, developing detailed account profiles and plans, and overseeing project deployment related to account management and partnership initiatives to ensure effective execution and alignment with strategic objectives - 20%
  • Facilitating Communication and Relationship Building: Serve as a liaison between internal departments and external partners to promote effective communication and collaboration, strengthen connections among stakeholders involved in global, regional, and local accounts, and lead efforts in aligning partner activities with the company's long-term plan and strategic objectives - 10%

Success Factors:

  • Industry Knowledge: A comprehensive understanding of the hospitality industry's distribution channels, revenue management principles, and partnership dynamics is essential.
  • Analytical Skills: The ability to analyze data, interpret metrics, and derive actionable insights is crucial.
  • Communication Abilities: Strong verbal and written communication skills are necessary for effective collaboration.
  • Strategic Thinking: The capacity to think strategically and align partnership activities with organizational goals is vital.
  • Relationship Management: Building and maintaining strong relationships with partners and stakeholders is essential.
  • Project Management: Effective project management skills are necessary for coordinating initiatives and tasks.
  • Adaptability: The ability to adapt to changing market conditions and organizational priorities is important.
  • Problem-Solving Abilities: The capacity to identify challenges and propose solutions is vital.
  • Negotiation Skills: Strong negotiation skills are beneficial for securing favorable partnership agreements.
  • Attention to Detail: Being meticulous and detail-oriented is crucial for accurate data analysis and reporting.
  • Cross-Functional Collaboration: Collaboration with various departments is essential to align strategies and objectives.

Job Requirements and Qualifications:

Minimum Education: Bachelor's or Master's degree from an accredited university in E-commerce, Marketing, Business Administration, Hospitality, or a related field preferred.

Minimum Experience: At least three years of business experience in an international environment with a focus on sales, revenue management, account management, and e-commerce. Experience in B2B partnerships, OTA, Wholesaler, or Hospitality group, along with previous revenue ownership, is advantageous.

Language Skills: Fluent in English, both written and spoken; additional language skills are a plus.

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