Leisure Strategic Partnerships Manager

hace 4 semanas

Madrid, Madrid, España Radisson Hotel Group, Madrid Office A tiempo completo

Radisson Hotel Group stands as one of the premier hotel conglomerates globally, featuring ten unique hotel brands and over 1,160 properties in operation and development across more than 95 nations. Our core brand promise, 'Every Moment Matters,' is complemented by our distinctive 'Yes I Can' service philosophy.

At the heart of our success is our people. They are the true Moment Makers, fostering a culture and environment that empowers every individual to excel consistently, everywhere, and at all times. Together, we ensure that Every Moment Matters.

We are currently seeking a Manager of Leisure Strategic Partnerships to enhance our vibrant team at Radisson Hotel Group.

The Manager of Leisure Strategic Partnerships plays a crucial role within our organization, working closely with the Director of Strategic Partnerships to enhance revenue channels through strategic collaborations in the leisure B2B sector. This position entails managing significant accounts, facilitating effective communication, and cultivating robust relationships with our partners.

This role encompasses leading the formulation and execution of strategies in collaboration with our Distribution and Revenue Management teams. The objective is to optimize global net revenues, leveraging insightful recommendations and decisive actions to propel revenue enhancement initiatives.

Furthermore, the Manager actively encourages interdepartmental collaboration, engaging with sales, e-commerce, marketing, revenue management, and distribution teams. By aligning strategies and objectives, they ensure a unified approach to achieving revenue goals and fortifying our market presence.

Acting as a conduit between our distribution system team and the commercial sector, the Manager guarantees the seamless integration of distribution strategies with overarching commercial aims. They are instrumental in monitoring and evaluating the performance of our distribution partnerships, pinpointing areas for enhancement, and implementing modifications to boost partnership efficacy and revenue generation.

In summary, the Manager of Leisure Strategic Partnerships is vital in driving revenue growth within the leisure B2B sector through strategic alliances, analytical expertise, and effective interdepartmental collaboration.

Key Responsibilities:
  • Partnership Management and Support: Spearhead initiatives to maintain and enhance existing partnerships, organizing and leading meetings, including Quarterly Business Reviews, to assess partnership performance, while ensuring accurate distribution of rooms and rates among partners and overseeing production reports - 30%
  • Identifying and Capitalizing on Revenue Opportunities: Conduct comprehensive analyses of current partner volumes and opportunities within the RHG B2B platform, collaborating closely with the platform lead. Identify gaps and areas for enhancement, utilizing data-driven insights to propose solutions and alternative strategies. Present findings to internal stakeholders, aligning with the company's strategic objectives. Lead the execution of pricing strategies to uphold rate integrity and maximize revenue for RHG's portfolio - 40%
  • Account Management, Operational Support, and Project Implementation: Provide leadership in commercial account management support for designated accounts, nurturing strong relationships with key stakeholders, developing detailed account profiles and plans, and overseeing project implementation related to account management and partnership initiatives to ensure effective execution and alignment with strategic objectives - 20%
  • Facilitating Communication and Relationship Development: Serve as a liaison between internal departments and external partners to foster effective communication and collaboration, strengthening connections among stakeholders involved in global, regional, and local accounts to enhance relationships, and leading efforts to align partner activities with the company's long-term vision and strategic objectives - 10%

Success Factors:

  • Industry Acumen: A solid understanding of the hospitality industry's distribution channels, revenue management principles, and partnership dynamics is essential.
  • Analytical Competence: The ability to scrutinize data, interpret metrics, and derive actionable insights is crucial.
  • Communication Proficiency: Strong verbal and written communication skills are necessary for effective collaboration.
  • Strategic Insight: The capacity to think strategically and align partnership activities with organizational goals is vital.
  • Relationship Management: Building and sustaining strong relationships with partners and stakeholders is essential.
  • Project Management: Effective project management skills are critical for coordinating initiatives and tasks.
  • Adaptability: The ability to adjust to evolving market conditions and organizational priorities is important.
  • Problem-Solving Skills: The capacity to identify challenges and propose solutions is crucial.
  • Negotiation Expertise: Strong negotiation skills are advantageous for securing favorable partnership agreements.
  • Attention to Detail: Being meticulous and detail-oriented is vital for accurate data analysis and reporting.
  • Cross-Functional Collaboration: Collaboration with various departments is essential to align strategies and objectives.

Qualifications:

Education: Bachelor's or Master's degree from an accredited university in E-commerce, Marketing, Business Administration, Hospitality, or a related field is preferred.

Experience: A minimum of three years' business experience in an international setting with a focus on sales, revenue management, account management, and e-commerce. Experience in B2B partnerships, OTA, Wholesaler, or Hospitality group, along with previous revenue ownership, is advantageous.

Language Proficiency: Fluent in English, both written and spoken; additional language skills are a plus.

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