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Leisure Strategic Partnerships Manager
hace 2 meses
Radisson Hotel Group is a prominent player in the global hospitality industry, featuring ten unique hotel brands and over 1,160 properties in operation and development across more than 95 countries. Our brand promise, Every Moment Matters, is supported by our signature Yes I Can service ethos.
At the heart of our success is our team. Our employees are true Moment Makers, fostering a culture and environment that empowers everyone to excel daily. Together, we create Every Moment Matter.
We are currently seeking a Manager of Leisure Strategic Partnerships to enhance our dynamic team at Radisson Hotel Group.
The Manager of Leisure Strategic Partnerships plays a crucial role within our organization, working closely with the Director of Strategic Partnerships to enhance revenue streams through strategic collaborations in the leisure B2B sector. This position is responsible for managing essential accounts, facilitating effective communication, and cultivating robust relationships with our partners.
This role encompasses leading the formulation and execution of strategies in collaboration with our Distribution and Revenue Management teams. The primary objective is to maximize global net revenues by providing insightful recommendations and making impactful decisions to advance revenue optimization initiatives.
Additionally, the Manager promotes interdepartmental collaboration, engaging with sales, e-commerce, marketing, revenue management, and distribution teams. By aligning strategies and objectives, they ensure a unified approach to achieving revenue goals and enhancing our market presence.
Acting as a liaison between our distribution system team and the commercial organization, the Manager guarantees the seamless integration of distribution strategies with broader commercial aims. They are pivotal in monitoring and evaluating the performance of our distribution partnerships, identifying areas for enhancement, and implementing changes to boost partnership effectiveness and revenue generation.
In summary, the Manager of Leisure Strategic Partnerships is vital in driving revenue growth within the leisure B2B segment through strategic alliances, analytical expertise, and effective cross-departmental collaboration.
Key Responsibilities:- Partnership Management: Lead initiatives to maintain and enhance existing partnerships, organizing meetings such as Quarterly Business Reviews to assess partnership performance and ensuring accurate distribution of rooms and rates among partners while overseeing production reports - 30%
- Revenue Opportunity Identification: Conduct comprehensive analyses of current partner volumes and opportunities within the RHG B2B platform, collaborating closely with the platform leader. Identify gaps and improvement areas, leveraging data-driven insights to propose solutions and alternative strategies. Present findings to internal stakeholders, aligning with the company's strategic objectives. Lead the execution of pricing strategies to uphold rate integrity and maximize revenue for RHG's portfolio - 40%
- Account Management and Operational Support: Provide leadership in managing commercial accounts for designated partners, fostering strong relationships with key stakeholders, developing detailed account profiles and plans, and overseeing project deployment related to account management and partnership initiatives to ensure effective execution and alignment with strategic objectives - 20%
- Communication Facilitation: Act as a liaison between internal departments and external partners to promote effective communication and collaboration, strengthening relationships among stakeholders involved in global, regional, and local accounts, and leading efforts to align partner activities with the company's long-term strategy - 10%
Success Factors:
- Industry Knowledge: A solid understanding of the hospitality industry's distribution channels, revenue management principles, and partnership dynamics is essential.
- Analytical Skills: The ability to analyze data, interpret metrics, and derive actionable insights is crucial.
- Communication Skills: Strong verbal and written communication skills are necessary for effective collaboration.
- Strategic Thinking: The capacity to think strategically and align partnership activities with organizational goals is vital.
- Relationship Management: Building and maintaining strong relationships with partners and stakeholders is essential.
- Project Management: Effective project management skills are necessary for coordinating initiatives and tasks.
- Adaptability: The ability to adapt to changing market conditions and organizational priorities is important.
- Problem-Solving Skills: The capacity to identify challenges and propose solutions is vital.
- Negotiation Skills: Strong negotiation skills are beneficial for securing favorable partnership agreements.
- Attention to Detail: Being meticulous and detail-oriented is crucial for accurate data analysis and reporting.
- Cross-Functional Collaboration: Collaboration with various departments is essential to align strategies and objectives.
Qualifications:
Education: Bachelor's or Master's degree from an accredited university in E-commerce, Marketing, Business Administration, Hospitality, or a related field is preferred.
Experience: A minimum of three years of business experience in an international environment with a focus on sales, revenue management, account management, and e-commerce. Experience in B2B partnerships, OTA, Wholesaler, or Hospitality group, along with previous revenue ownership, is advantageous.
Language Skills: Fluent in English, both written and spoken; additional language skills are a plus.
