Customer Service Representative

hace 1 mes


Ceuta, Ceuta, España The Rank Group A tiempo completo
About the Role

We are seeking a highly skilled and enthusiastic Customer Service Agent to join our team in Ceuta. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the customer service team to achieve team goals and objectives
  • Stay up-to-date with product knowledge and company policies to provide accurate information to customers
  • Meet or exceed customer service metrics and targets
Requirements
  • Native Spanish speaker with excellent communication skills
  • Good communication and conversational skills in English
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to training and development programs
  • A chance to work with a leading company in the gaming industry


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