Customer Service Representative

hace 1 mes


Ceuta, Ceuta, España Betway Group A tiempo completo
About the Role

We are seeking a highly skilled and motivated Spanish Customer Service Host to join our team in Ceuta. As a key member of our Customer Support team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide world-class customer service through various communication channels, including phone, email, and online chats.
  • Process and resolve customer inquiries in a timely and efficient manner.
  • Build and maintain strong relationships with customers, identifying opportunities to upsell and cross-sell products and services.
  • Work collaboratively with other teams to achieve shared goals and objectives.
  • Stay up-to-date with industry trends and developments, ensuring you are equipped to provide expert advice and guidance to customers.
Requirements
  • Strong verbal and written communication skills in Spanish, with the ability to communicate effectively with customers and colleagues.
  • Fluent English language skills, with the ability to read, write, and speak fluently.
  • Valid work/residence permit for Ceuta.
  • Completed high school qualification.
  • 2 years' work experience post-qualification.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
What We Offer

We offer a comprehensive benefits package, including a competitive salary, comprehensive training and development opportunities, and a supportive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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