Customer Service Representative
hace 1 mes
About the Role
We are seeking a highly skilled Customer Service Representative to join our team in Ceuta. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers, ensuring a high level of satisfaction
- Collaborate with colleagues to ensure seamless customer service delivery
- Contribute to the development of customer service processes and procedures
Requirements
- Native Spanish speaker with excellent communication skills in English
- Previous customer service experience, preferably in a contact center environment
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excellent IT skills and proficiency in Microsoft Office
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Access to cutting-edge technology and training
About Us
The Rank Group is a leading online gaming operator in the Spanish markets, committed to providing exceptional customer service and entertainment experiences. We are a global business with a diverse team of professionals, and we are excited to welcome a new member to our customer service team.
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