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Crm Solution Development Specialist

hace 2 meses


Madrid, Madrid, España Avanade A tiempo completo

**About Avanade**

Avanade is a leading professional services company that combines the power of Microsoft with the expertise of Accenture to help clients achieve their goals. We are a global company with a strong presence in the Microsoft ecosystem.

**Job Description**

We are seeking a highly skilled D365 Customer Engagement (CE) Developer to join our team. As a CE Developer, you will be responsible for designing and implementing CRM solutions for our clients across all phases of our projects.

**Key Responsibilities**

  • Apply subject matter expertise to design and implement CRM solutions for clients
  • Liaise between Avanade clients and project teams to solve problems using CRM solutions
  • Collaborate with global teams on CE technology implementation and maintenance projects
  • Develop strong consulting skills and client-facing experience with an implementation partner and/or end user

**Requirements**

  • Proven experience with Dynamics CRM Customer Service and Unified Service Desk
  • Desirable experience with Genesys CTI Integration
  • Strong experience analyzing, designing, developing, implementing and maintaining Microsoft Dynamics CRM and Power Platform application code

**What We Offer**

As a CE Developer at Avanade, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our clients. We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.