Electric Vehicle Charging Specialist

hace 2 semanas


Barcelona, Barcelona, España Engineeringuk A tiempo completo
Job Title: Electric Vehicle Charging Specialist

Amazon Operations is seeking a highly skilled Electric Vehicle Charging Specialist to join our team. As a key member of our Sustainability Maintenance Services team, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.

Key Responsibilities:

  • Continuously monitor the performance of EV charging stations worldwide, identifying any technical issues or anomalies.
  • Respond and process incoming alarms, trouble tickets, purchase orders, invoices following SOPs and processes.
  • Serve as a point of contact for customers in the field when technical problems arise. Escalate issues to the appropriate vendors or teams for resolution.
  • Provide remote technical support to on-site RME Technicians, assisting in diagnosing and resolving issues to minimize downtime.
  • Analyze data to proactively identify potential problems and performance trends.
  • Develop improvements for optimizing reliability and RME processes.
  • Maintain detailed records of technical issues, escalations, and resolutions. Use reports and dashboards to track the performance and reliability of the charging network.
  • Collaborate closely with cross-functional teams, including RME field, operations, sustainability and external stakeholders, to ensure efficient issue resolution.

Requirements:

  • Proven experience in technical support, escalation management, or a similar role.
  • Proficiency in English.
  • Good problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaborate effectively in a remote team environment.
  • Willingness to work night and weekend shifts.

Preferred Qualifications:

  • Bachelor's degree in Electrical Engineering, Computer Science, or a related field.
  • Knowledge of electric vehicle charging systems and infrastructure.
  • Proficient in other languages.

About Amazon:

Amazon is a global leader in sustainable transportation solutions, dedicated to advancing the adoption of electric vehicles (EVs) and reducing our carbon footprint. Our state-of-the-art EV charging infrastructure continues to grow and span the globe, providing reliable and accessible charging solutions to drivers around Amazon's transportation network.

Why Join Us:

At Amazon, we are committed to building a sustainable future for our customers, local communities, and the planet. We are seeking talented individuals who share our passion for sustainability and are dedicated to making a meaningful impact on the environment.



  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon Operations is at the heart of the customer experience, ensuring seamless delivery from desktop to doorstep.We have a global network of Fulfillment Centers, Delivery Stations, and thousands of employees working together to deliver the right item to the right person at the right time.Job Summary:We are...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon Operations is at the heart of the customer experience, ensuring seamless delivery from desktop to doorstep.We have a global network of Fulfillment Centers, Delivery Stations, and thousands of employees working together to deliver the right item to the right person at the right time.Job Summary:We are...


  • Barcelona, Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    Job Title: Electric Vehicle Charging Network SpecialistJob Summary: We are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team at Amazon Spain Fulfillment, S.L.U. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon Operations is seeking a highly skilled Electric Vehicle Charging Specialist to join our team. As a key member of our sustainability team, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key Responsibilities:Continuously...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon Operations is seeking a highly skilled Electric Vehicle Charging Specialist to join our team. As a key member of our sustainability team, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key Responsibilities:Continuously...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon Operations is at the heart of the Amazon customer experience, and we're looking for a skilled Electric Vehicle Charging Specialist to join our team.We're committed to building a sustainable future for our customers, local communities, and the planet. As part of our Sustainability Maintenance Services...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon Operations is at the heart of the Amazon customer experience, and we're looking for a skilled Electric Vehicle Charging Specialist to join our team.We're committed to building a sustainable future for our customers, local communities, and the planet. As part of our Sustainability Maintenance Services...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon is committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.You will be part of a 24/7...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon is committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.You will be part of a 24/7...


  • Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Electric Vehicle Charging Network SpecialistJob Summary:We are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the reliability and performance of our global electric vehicle charging network.Key Responsibilities:Monitor the...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job DescriptionAs an Electric Vehicle Charging Specialist at Engineeringuk, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.You will be part of a 24/7 team responsible for remote coordination and escalation of maintenance and technical issues to ensure minimal downtime and...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging Network SpecialistAmazon is committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job Title: Electric Vehicle Charger Escalation SpecialistAmazon Operations is seeking a highly skilled Electric Vehicle Charger Escalation Specialist to join our team. As a key member of our 24/7 operations team, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job Title: Electric Vehicle Charging Network SpecialistAmazon is committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job Title: Electric Vehicle Charging Network SpecialistAmazon is committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key...


  • Barcelona, Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    Job Title: Electric Vehicle Charging Network SpecialistJob Summary: We are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team at Amazon Spain Fulfillment, S.L.U. As a key member of our operations team, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    {"h1": "Electric Vehicle Charging Network Specialist", "p": "At Amazon, we're committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Network Specialist, you'll play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV)...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    {"h1": "Electric Vehicle Charging Network Specialist", "p": "At Amazon, we're committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Network Specialist, you'll play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV)...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job SummaryWe are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team at Engineeringuk. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key ResponsibilitiesContinuously monitor the...


  • Barcelona, Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    Job Summary:We are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team at Amazon Spain Fulfillment, S.L.U. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key Responsibilities:•...