Electric Vehicle Charging Network Specialist

hace 6 días

Barcelona, Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completo
Job Title:
Electric Vehicle Charging Network Specialist

Job Summary:
We are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team at Amazon Spain Fulfillment, S.L.U. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.

Key Responsibilities:
Continuously monitor the performance of EV charging stations worldwide, identifying any technical issues or anomalies.
Respond and process incoming alarms, trouble tickets, purchase orders, and invoices following SOPs and processes.
Serve as a point of contact for customers in the field when technical problems arise. Escalate issues to the appropriate vendors or teams for resolution.
Provide remote technical support to on-site RME Technicians, assisting in diagnosing and resolving issues to minimize downtime.
Analyze data to proactively identify potential problems and performance trends.
Develop improvements for optimizing reliability and RME processes.
Maintain detailed records of technical issues, escalations, and resolutions. Use reports and dashboards to track the performance and reliability of the charging network.

Requirements:
Bachelor's degree in Electrical Engineering, Computer Science, or a related field.
Knowledge of electric vehicle charging systems and infrastructure.
Proficient in other languages.
Excellent communication and problem-solving skills.
Ability to work independently and collaborate effectively in a remote team environment.

What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and dynamic work environment.
Recognition and rewards for outstanding performance.

How to Apply:
If you are a motivated and detail-oriented individual with a passion for electric vehicle charging systems, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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