Electric Vehicle Charging Network Specialist

hace 2 semanas

Barcelona, Barcelona, España Amazon A tiempo completo
Job Title: Electric Vehicle Charging Network Specialist

Amazon is committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.

Key Responsibilities:
  • Continuously monitor the performance of EV charging stations worldwide, identifying any technical issues or anomalies.
  • Respond and process incoming alarms, trouble tickets, purchase orders, invoices following SOPs and processes.
  • Serve as a point of contact for customers in the field when technical problems arise. Escalate issues to the appropriate vendors or teams for resolution.
  • Provide remote technical support to on-site RME Technicians, assisting in diagnosing and resolving issues to minimize downtime.
  • Analyze data to proactively identify potential problems and performance trends.
  • Develop improvements for optimizing reliability and RME processes.
  • Maintain detailed records of technical issues, escalations, and resolutions. Use reports and dashboards to track the performance and reliability of the charging network.
  • Collaborate closely with cross-functional teams, including RME field, operations, sustainability and external stakeholders, to ensure efficient issue resolution.
Requirements:
  • Proven experience in technical support, escalation management, or a similar role.
  • Proficiency in English.
  • Good problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaborate effectively in a remote team environment.
  • Willingness to work night and weekend shifts.
Preferred Qualifications:
  • Bachelor's degree in Electrical Engineering, Computer Science, or a related field.
  • Knowledge of electric vehicle charging systems and infrastructure.
  • Proficient in other languages.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

  • Electric Vehicle Charging Network Specialist

    hace 6 días

    Barcelona, Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    Job Title: Electric Vehicle Charging Network SpecialistJob Summary: We are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team at Amazon Spain Fulfillment, S.L.U. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of...

  • Electric Vehicle Charging Network Specialist

    hace 6 días

    Barcelona, Barcelona, España Mygwork A tiempo completo

    Job Title: Electric Vehicle Charging Network SpecialistJob Summary:We are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the reliability and performance of our global electric vehicle charging network.Key Responsibilities:Monitor the...

  • Electric Vehicle Charging Network Specialist

    hace 7 días

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging Network SpecialistAmazon is committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key...

  • Electric Vehicle Charging Network Specialist

    hace 7 días

    Barcelona, Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    Job Title: Electric Vehicle Charging Network SpecialistJob Summary: We are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team at Amazon Spain Fulfillment, S.L.U. As a key member of our operations team, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle...

  • Electric Vehicle Charging Network Specialist

    hace 3 días

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job SummaryWe are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team at Engineeringuk. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key ResponsibilitiesContinuously monitor the...

  • Electric Vehicle Charging Network Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    Job Summary:We are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team at Amazon Spain Fulfillment, S.L.U. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key Responsibilities:•...

  • Electric Vehicle Charging Network Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

    Job Summary:We are seeking a highly skilled Electric Vehicle Charging Network Specialist to join our team at Amazon Spain Fulfillment, S.L.U. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key Responsibilities:•...

  • Electric Vehicle Charging Network Specialist

    hace 1 mes

    Barcelona, Barcelona, España Amazon A tiempo completo

    {"h1": "Electric Vehicle Charging Network Specialist", "p": "At Amazon, we're committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Network Specialist, you'll play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV)...

  • Electric Vehicle Charging Network Specialist

    hace 1 mes

    Barcelona, Barcelona, España Amazon A tiempo completo

    {"h1": "Electric Vehicle Charging Network Specialist", "p": "At Amazon, we're committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Network Specialist, you'll play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV)...

  • Electric Vehicle Charging Network Specialist

    hace 1 semana

    Barcelona, Barcelona, España Amazon A tiempo completo

    Job Title: Electric Vehicle Charger Escalation SpecialistAmazon Operations is seeking a highly skilled Electric Vehicle Charger Escalation Specialist to join our team. As a key member of our 24/7 operations team, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key...

  • Electric Vehicle Charging Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon Operations is at the heart of the customer experience, ensuring seamless delivery from desktop to doorstep.We have a global network of Fulfillment Centers, Delivery Stations, and thousands of employees working together to deliver the right item to the right person at the right time.Job Summary:We are...

  • Electric Vehicle Charging Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon Operations is at the heart of the customer experience, ensuring seamless delivery from desktop to doorstep.We have a global network of Fulfillment Centers, Delivery Stations, and thousands of employees working together to deliver the right item to the right person at the right time.Job Summary:We are...

  • Electric Vehicle Charging Network Specialist

    hace 6 días

    Barcelona, Barcelona, España Amazon A tiempo completo

    Job SummaryAs an Electric Vehicle Charging Network Specialist at Amazon, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers. You will be part of a 24/7 team responsible for remote coordination and escalation of maintenance and technical issues to ensure minimal downtime and...

  • Electric Vehicle Charging Network Specialist

    hace 1 mes

    Barcelona, Barcelona, España Amazon A tiempo completo

    {"h1": "Electric Vehicle Charging Network Specialist at Amazon", "p": "At Amazon, we're committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Network Specialist, you'll play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV)...

  • Electric Vehicle Charging Network Specialist

    hace 1 mes

    Barcelona, Barcelona, España Amazon A tiempo completo

    {"h1": "Electric Vehicle Charging Network Specialist at Amazon", "p": "At Amazon, we're committed to building a sustainable future for our customers, local communities, and the planet. As an Electric Vehicle Charging Network Specialist, you'll play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV)...

  • Electric Vehicle Charging Network Specialist

    hace 1 mes

    Barcelona, Barcelona, España Amazon A tiempo completo

    Electric Vehicle Charging Network SpecialistAmazon Operations is at the forefront of delivering exceptional customer experiences. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the reliability and performance of our global network of Electric Vehicle (EV) chargers.Working in a dynamic environment, you will be...

  • Electric Vehicle Charging Network Specialist

    hace 1 mes

    Barcelona, Barcelona, España Amazon A tiempo completo

    Electric Vehicle Charging Network SpecialistAmazon Operations is at the forefront of delivering exceptional customer experiences. As an Electric Vehicle Charging Network Specialist, you will play a critical role in maintaining the reliability and performance of our global network of Electric Vehicle (EV) chargers.Working in a dynamic environment, you will be...

  • Electric Vehicle Charging Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon Operations is seeking a highly skilled Electric Vehicle Charging Specialist to join our team. As a key member of our sustainability team, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key Responsibilities:Continuously...

  • Electric Vehicle Charging Specialist

    hace 1 semana

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon Operations is seeking a highly skilled Electric Vehicle Charging Specialist to join our team. As a key member of our Sustainability Maintenance Services team, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key...

  • Electric Vehicle Charging Specialist

    hace 2 semanas

    Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Title: Electric Vehicle Charging SpecialistAmazon Operations is seeking a highly skilled Electric Vehicle Charging Specialist to join our team. As a key member of our sustainability team, you will play a critical role in maintaining the functionality and reliability of our global network of Electric Vehicle (EV) chargers.Key Responsibilities:Continuously...