Senior Account Manager

hace 1 mes

Barcelona, Barcelona, España Travelperk A tiempo completo
{"title": "Senior Account Manager", "description": "Join Our Team as a Senior Account Manager

We are seeking a highly skilled Senior Account Manager to contribute to our continued customer satisfaction and growth within existing accounts for the Benelux & Nordic markets.

As a Senior Account Manager, you will be responsible for owning a portfolio of SMB customers and developing a high level of customer engagement with influential users within those accounts.

You will gain a deep understanding of your customers' business and identify with their goals as an organisation and within the wider business travel space.

Develop a deep understanding of the TravelPerk portfolio of products to appreciate each stage of the customer journey.

Identify common problems within each account and develop strategies to solve each issue in a timely manner.

Be TravelPerk's biggest advocate within your clients and your clients' biggest advocate within TravelPerk.

What We're Looking For
  • Relevant work experience within Account Management or Customer Success role.
  • Native or near-native proficiency in Dutch is a plus.
  • Ability to speak and write in English fluently.
  • Experience in the Travel industry and/or SaaS products.
  • Strong technical aptitude.
  • Customer focused with a passion for working with people.
  • Excellent analytical abilities with fluency in Excel.
  • Solid analytical background.
Our Benefits
  • Competitive compensation, including equity in the company.
  • Generous vacation days.
  • Health perks such as private healthcare or gym allowance, depending on location.
  • Flexible compensation plan to help you diversify and increase the net salary.
  • Unforgettable TravelPerk events, including travel to one of our hubs.
  • A mental health support tool for your well-being.
  • Exponential growth opportunities.
  • VolunteerPerk - 16 paid hours per year for volunteering.
  • Work from anywhere allowance of 20 working days per year.
How We Work

We take an IRL-first approach to work, where our team works together in person 3 days a week. This role requires you to be within commuting distance of our Barcelona and London hubs.

We prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

English is our official office language, so we request that resumes be submitted in English for effective communication.

We're an equal opportunity employer.

", "lang_code": "en"}

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