Customer Service Representative in Valencia

hace 2 semanas

Valencia, Valencia, España Blu Selection A tiempo completo

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team in Valencia. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our B2B clients, helping them achieve their financial goals.

Key Responsibilities:

  • Provide timely and effective support to customers via email, chat, and phone
  • Collaborate with colleagues to continuously improve the customer experience
  • Troubleshoot and resolve customer queries, escalating complex issues as needed
  • Manage payment inquiries and resolve customer complaints
  • Contribute to the development of business processes to enhance customer satisfaction

Requirements:

  • Native-level proficiency in Dutch and C1-level English language skills
  • Minimum MBO4 diploma, with a background in IT, finance, or economy an advantage
  • Excellent communication and problem-solving skills
  • Proactive and solution-oriented approach

What We Offer:

  • Yearly gross salary of €19,200
  • Spanish language classes
  • Great Friday evening drinks
  • Fitness bootcamps and mindfulness classes
  • Opportunities for professional growth and development
  • International and dynamic work environment

About Us:

Blu Selection is a tech startup based in Valencia, offering a refreshing and dynamic work environment. We are committed to providing exceptional customer service and are looking for talented individuals to join our team.

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