Customer Service Representative

hace 5 días

Valencia, Valencia, España Blu Selection A tiempo completo

About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities

  • Provide top-notch customer service to clients via various communication channels
  • Resolve customer complaints and issues in a fair and efficient manner
  • Collaborate with colleagues to improve customer experience and satisfaction
  • Troubleshoot and resolve technical issues related to our products and services
  • Develop and implement process improvements to enhance customer journey and satisfaction

Requirements

  • Proficiency in the Dutch language at a native speaking level and a C1 level in the English language
  • Minimum MBO4 diploma, background in IT/finance/economy is a plus
  • Excellent communication and problem-solving skills
  • Proactive and solution-oriented approach
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

  • Yearly gross salary of €19,200
  • Spanish classes
  • Great Friday evening drinks
  • Fitness bootcamps to stay fit and active
  • Mindfulness classes
  • Work at a tech startup where you can develop and there is room for your ideas
  • Improve your professional skills: communication, innovation, and implementation of new technology
  • Free lunch and breakfast at the office
  • An international, close working environment with 24 nationalities

About Us

Blu Selection is a dynamic and ambitious company based in Valencia. We are a tech startup that is passionate about delivering exceptional customer service and providing innovative solutions to our clients. We are committed to creating a positive and inclusive work environment that fosters growth and development.

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