Customer Service and Maintenance Agent
hace 4 semanas
ABOUT US
Indie Campers is the leading campervan marketplace dedicated to making road trips accessible to all. With a focus on digital solutions and customer satisfaction, we have crafted an exceptional booking experience that offers high-quality road trips at competitive prices.
Having facilitated over one million nights of rentals through our platform, we proudly serve more than 300,000 travelers from 169 countries. Our diverse offerings include short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
Driven by a strong technological foundation, we face exciting challenges that demand top talent and enthusiasm. We are expanding our team and invite those who share our vision to join us on this evolving journey.
THE ROLE
We are seeking travel enthusiasts who are passionate about customer service for our depot in Malaga. Reporting to the Branch Operations Manager, as a Support and Cleaning Staff Member, your primary responsibility will be to deliver exceptional customer service while ensuring our fleet of campervans is maintained to the highest standards.
KEY RESPONSIBILITIES
- Thoroughly clean vehicle interiors and exteriors in accordance with company standards and client specifications;
- Prepare and equip vans prior to each booking;
- Conduct inspections and maintain accurate records of vehicle conditions;
- Move and park vans, as well as provide airport pickups for clients;
- Maintain cleanliness and organization of all equipment and consumables at the depot;
- Deliver and collect vehicles for repairs and maintenance, or transport vehicles to designated locations.
WHO WE ARE LOOKING FOR
- A valid Driver's license with the ability to operate a van;
- Physical capability to meet the demands of the role, including walking, bending, and standing for extended periods;
- Previous experience in vehicle preparation for rental or dealership (preferred);
- A keen eye for cleanliness and detail;
- Strong communication and interpersonal skills;
- Immediate availability and flexibility for part-time shifts from late morning to early afternoon.
THE INDIE COMMITMENT
- Join a dynamic, fast-growing, and innovative company where your contributions matter;
- Opportunities for career advancement in Field Operations or transition to HQ roles;
- Ongoing training and coaching to enhance your skills;
- Attractive compensation package including performance and referral bonuses;
- Experience free road trips to explore North America, Europe, and Oceania.
Are you ready to embark on an Indie adventure?
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