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Travel Booking Agent
hace 2 meses
About the Role:
Careerxtra is seeking a highly skilled Travel Booking Agent to join our team. As a Travel Booking Agent, you will be the first point of contact for customers, ensuring each interaction results in a positive experience.
Key Responsibilities:
- Handle customer inquiries and issues in a timely and professional manner
- Provide accurate solutions using available tools and resources
- Collaborate with internal teams and external partners to resolve customer issues
- Focus on delivering a seamless and efficient experience that drives overall customer satisfaction
- Uphold empathy, understanding, and excellent listening skills as key values when representing the client's brand
Requirements:
- Fluent Danish spoken and written
- Fluent in English
- High school diploma or equivalent
- Customer service experience in the travel industry is a plus
- Excellent customer service, written, verbal, and organisational skills
- Familiarity with computer technology and devices
- Motivated and positive individual
- Ability to work independently and in a team
- Strong multitasking, keyboarding, and active listening skills
What We Offer:
- Excellent remuneration package based on experience, skills, and performance
- Opportunity to work in a dynamic and creative team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Gain valuable experience in the travel and customer service industries, with opportunities to develop skills in problem-solving, communication, and collaboration
