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hace 2 meses
Are you a passionate Danish speaker with a love for travel? We're seeking a Travel Booking Agent to join our team in Málaga, Spain. As a key member of our customer service team, you'll be responsible for handling customer inquiries, resolving issues, and providing exceptional support to travelers from around the world.
Key Responsibilities:- Be the first point of contact for customers, providing friendly and knowledgeable support via email, messages, and phone calls.
- Handle customer inquiries related to bookings, refunds, invoicing, and customer onboarding.
- Take ownership of customer issues, troubleshoot problems, and offer fast, efficient solutions to ensure a seamless travel experience.
- Collaborate with internal teams and global partners to resolve inquiries and deliver exceptional customer service.
- Native-level Danish speaker with strong English proficiency (minimum B2 level).
- Excellent communication and problem-solving skills, with a customer-centric approach.
- Comfortable using computer systems and navigating through tools and guidelines.
- A competitive remuneration package based on your skills, experience, and performance.
- A thriving workplace that values positivity and creativity.
- Opportunities for professional development and career growth in the travel industry.
- A shift rotation that allows for a great work-life balance and time to enjoy the beauty of Málaga.
Join our team in Málaga and be part of a dynamic and collaborative environment that thrives on creativity and customer satisfaction. Apply now and take the first step towards a life-changing experience in one of Spain's most beloved cities
