German Speaking Customer Service Representative

hace 5 días

Málaga, Málaga, España Global Career A tiempo completo

About Global Career

At Global Career, we're dedicated to creating meaningful career paths for professionals across various sectors and borders. Our mission is to connect talented individuals with future opportunities in international businesses, while supporting companies in building strong teams.

Job Summary

We're seeking a highly skilled German-speaking Customer Service Agent to join our team in Malaga, Spain. As a key member of our customer support team, you'll be responsible for delivering exceptional service to our German-speaking clients via various communication channels.

Key Responsibilities

  • Act as the primary point of contact for our German-speaking customers, providing personalized solutions to ensure customer satisfaction and loyalty.
  • Resolve customer inquiries, issues, and concerns promptly and accurately, utilizing your strong problem-solving abilities and attention to detail.
  • Collaborate closely with team members to optimize service delivery and ensure seamless communication.
  • Utilize your excellent communication skills, both verbal and written, to provide clear and concise responses to customer inquiries.

Requirements

  • Fluency in German at C1/C2 level and proficiency in English at B2 level.
  • Previous experience in customer service or a related field is preferred.
  • Strong problem-solving abilities with attention to detail.
  • Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude.
  • Genuine passion for helping others and delivering exceptional customer experiences.

What We Offer

  • Competitive salary.
  • Comprehensive training and ongoing support to enhance your skills.
  • Opportunities for career advancement and professional development within the company.

About the Role

This is an exciting opportunity to leverage your language proficiency and customer service skills in a dynamic environment. If you're passionate about delivering exceptional customer experiences and have a strong commitment to customer satisfaction, we encourage you to apply for this role.

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