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German Speaking Customer Service Representative
hace 2 meses
About Global Career
At Global Career, we're dedicated to creating meaningful career paths for professionals across various sectors and borders. Our mission is to connect talented individuals with future opportunities in international businesses, while supporting companies in building strong teams.
Our Approach
We take a professional, transparent, and respectful approach to recruitment and consultancy services. Our expertise ranges from meticulous talent acquisition to tailored solutions, all designed to deliver results-oriented outcomes.
Why Work with Us?
We believe that diversity enriches workplaces, and we're committed to helping companies build inclusive teams. Our team members are passionate about providing outstanding customer service and are driven by a genuine desire to help others.
Job Responsibilities
- Act as the primary point of contact for German-speaking customers, delivering exceptional service and support.
- Resolve customer inquiries, issues, and concerns promptly and accurately.
- Provide personalized solutions to ensure customer satisfaction and loyalty.
- Collaborate closely with team members to optimize service delivery.
Requirements
- Fluency in German at C1/C2 level and proficiency in English at B2 level.
- Previous experience in customer service or a related field is preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities with attention to detail.
- Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude.
What We Offer
- Competitive salary.
- Comprehensive training and ongoing support to enhance your skills.
- Opportunities for career advancement and professional development within the company.
