Dutch Speaking Customer Service Representative

hace 2 meses


Málaga, Málaga, España jobspanien A tiempo completo
About the Role

We are seeking a highly skilled and customer-focused Dutch Speaking Back Office Agent to join our team at Jobspanien. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, handling their inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide top-notch customer service to our clients via email, phone, and other communication channels.
  • Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Process customer orders, maintain accurate records, and ensure seamless customer experiences.
  • Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction.
  • Stay up-to-date with company policies, procedures, and product knowledge to provide informed support.
Requirements
  • Fluency in Dutch and English is a must.
  • Experience in customer service or a similar role is highly desirable.
  • Excellent communication and problem-solving skills.
  • Ability to work remotely and manage time effectively.
  • Good problem-solving skills and the ability to handle pressure.
What We Offer
  • A competitive salary range.
  • Flexible working hours to maintain work-life balance.
  • Opportunities for personal and professional development.
  • A supportive and inclusive work environment.
  • Employee benefits including health insurance and paid time-off.
  • A chance to work with a diverse group of people and make a real difference.


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