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Dutch Speaking Customer Service Representative
hace 2 meses
About the Role
We are seeking a highly skilled Dutch speaking customer service representative to join our team in Malaga. As a customer service advisor, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and responding to customer inquiries via chat.
Key Responsibilities
- Provide world-class customer service to our clients, ensuring a positive experience in every interaction
- Handle inbound and outbound calls, responding to customer inquiries and resolving issues in a timely and professional manner
- Respond to customer inquiries via chat, providing accurate and helpful information
- Work collaboratively with our team to achieve our goals and objectives
- Stay up-to-date with our products and services, providing customers with accurate information and recommendations
Requirements
- Native level Dutch language skills
- Fluent in English
- Strong writing skills
- Computer literate and able to work with multiple systems
What We Offer
- A legal Spanish contract, permanent from day one
- Opportunity to develop your career
- Attractive salary conditions
- Support with relocation costs when applicable
- Paid training
- A modern and open office
- Regular employee events and incentives
- Paid vacations (4 weeks + 4 days per calendar year)
About Us
Webhelp Spain is a leading business process outsourcing company, providing customer service solutions to some of the world's most exciting brands. We are a multinational company with a presence in over 50 countries, speaking more than 80 languages and employing over 100,000 people. We are committed to making business more human for our clients and their customers.