Sales Operations Manager
hace 3 semanas
We are seeking a highly skilled Sales Operations Manager to join our Commercial Strategy team at Expedia Group. As a key member of our team, you will be responsible for driving the effectiveness and efficiency of our sales teams through close collaboration with various functions to review, improve, and implement our sales processes.
Key Responsibilities:- Own the sales process component ('the what') of the Sales Blueprint by reviewing the sales cycle and process, identifying areas for improvement, and working closely with key stakeholders to enable changes in our sales process.
- Streamline the sales process by proactively proposing new processes, prioritizing automation, and sharing best practices.
- Flag problem areas and recommend next steps to enable sales teams to be more efficient.
- Analyze data and use key metrics as well as stakeholder feedback to measure effectiveness and uncover areas for improvement of the sales process.
- Drive adoption and compliance of the concepts defined in Blueprint.
- Implement a regular and ongoing cycle of updating the blueprint sales process based on business changes, insights, and feedback to ensure the blueprint remains relevant in our fast-growing business.
- Prior experience in sales operations and process improvement in a B2B organization and/or travel industry (Six Sigma certification or any other process certification is a plus).
- Robust understanding of and how it can enable and add value to the sales cycle (Salesforce certifications are a plus).
- Ability to think like a salesperson and understand the B2B sales process and the opportunities and challenges surrounding it.
- Strong ability to simplify complex operations and data and effectively communicate this to leaders across all levels of our organization.
- Knowledge of how to develop project plans, define timeframe and prioritize tasks to achieve project milestones and deliver intended objectives.
- Knowledge to identify the type of resources required to support a project and make recommendations for specific people, technology, partners, etc.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey.
We're building a more open world.
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