Sales Operations Analyst
hace 2 días
Contentsquare is a global digital analytics company empowering businesses to build better online experiences for their customers. With a team representing over 70 nationalities, we're a truly global and distributed organization.
Job SummaryWe're seeking a highly skilled Sales Operations Analyst to join our team. As a Sales Operations Analyst, you'll be at the center of our SaaS sales operations, transforming data into actionable strategies that drive growth and innovation.
Key Responsibilities- Collaborate with Sales Leaders to establish and maintain cadences around sales activity, pipeline generation, and forecasts.
- Uncover Performance Insights by conducting quantitative and qualitative analyses to identify trends, discover performance insights, and identify growth opportunities to shape our sales strategies.
- Drive Process Improvements by leading and contributing to projects focused on creating, automating, and simplifying business processes, streamlining operations, and enhancing efficiency.
- Foster Cross-Functional Collaboration by connecting with other teams such as marketing, finance, and customer success to drive initiatives that enhance sales outcomes and align with our broader business objectives.
- Analyze Sales Data by examining sales data from various sources to identify trends, opportunities, and areas for improvement.
- Monitor Performance by creating and sharing performance reports, dashboards, and key metrics like conversion rates, and win rates to ensure we stay on track to achieve our goals.
- Approximately 3+ years of experience in a sales operations or analytics role, ideally within a SaaS organization.
- A solid understanding of the SaaS business model and sales processes.
- Advanced Excel and/or Google Sheets skills, along with a strong understanding of Salesforce and other tools commonly used by sales teams.
- Experience with data visualization tools like Tableau or Power BI is a plus.
- An analytical mindset, confident working with data and managing large datasets with ease, translating complex information into clear, actionable insights.
- Strong problem-solving skills, creating and streamlining sales processes.
- Proactive and growth-oriented, taking initiative and leading projects that make a meaningful impact.
- Exceptional communication skills, conveying complex data in clear, actionable ways and presenting findings to both technical and non-technical audiences.
We're a human-first company, dedicated to empowering our teams with the insights they need to make smarter decisions. We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We're a fast-growing company with a track record of success, yet we operate with the agility of a startup. This means a huge chance to create an immediate and lasting impact. Our clients, partners, and investors love our industry-leading product. We're committed to creating a positive and inclusive work environment, where everyone feels valued and supported.
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