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hace 6 días
We are seeking a highly skilled Multilingual Customer Service Representative to join our team at Cross Border Talents. As a French and Flemish Language Support Specialist, you will play a crucial role in providing exceptional customer service to our clients.
Key Responsibilities- Customer Assistance: Provide expert support to French and Flemish-speaking customers, addressing their e-commerce-related inquiries and concerns.
- Language Proficiency: Capitalize on your fluency in both French and Flemish to communicate effectively with customers, ensuring clear and empathetic interactions.
- Issue Resolution: Resolve customer issues promptly and professionally, showcasing adept problem-solving skills and a commitment to surpassing customer expectations.
- Product Knowledge: Cultivate a robust understanding of our e-commerce products and services to furnish accurate information and amplify the overall customer experience.
- Team Collaboration: Engage in collaborative efforts with colleagues and cross-functional teams to bolster the overall success of our customer support operations.
- Language Skills: Proficiency in both French and Flemish (both written and spoken).
- Experience: No prior experience is necessary; we extend a warm welcome to language enthusiasts and individuals eager to explore the e-commerce industry.
- Communication Skills: Strong communication and interpersonal skills, coupled with the ability to connect with customers and colleagues effectively.
- Adaptability: Adeptness in adapting to the brisk pace of the e-commerce environment and managing diverse customer needs with professionalism.
- On-Site Work: Immerse yourself in the dynamic e-commerce scene while operating from our modern office facilities.
- Relocation Package: Avail yourself of a comprehensive relocation package, encompassing support with flight tickets and accommodation, ensuring a seamless transition to your new workplace.
- Competitive Salary: Receive a competitive salary mirroring your skills and contributions to our team and the e-commerce industry.
- Health and Life Insurance: Comprehensive coverage for your well-being, ensuring peace of mind for you and your loved ones.
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