Principal Customer Success Manager

hace 7 días


Barcelona, Barcelona, España Arena A tiempo completo
About the Role

We are seeking a highly skilled Strategic Account Manager to join our team at Arena. As a key member of our customer success team, you will be responsible for managing and growing our most strategic customer relationships.

Key Responsibilities
  • Account Management: Develop and execute account plans to drive revenue growth and customer satisfaction.
  • Relationship Building: Build and maintain strong relationships with key decision-makers at our strategic customer accounts.
  • Strategic Planning: Collaborate with cross-functional teams to develop and execute strategic plans to drive business growth.
  • Customer Success: Ensure customer satisfaction and retention through proactive issue resolution and strategic planning.
  • Communication: Develop and deliver presentations to key customers and stakeholders to communicate business value and strategic plans.
  • Analysis and Reporting: Analyze customer data and develop reports to inform strategic decisions and drive business growth.
Requirements
  • 5+ years of experience in strategic account management or a related field.
  • Proven track record of driving revenue growth and customer satisfaction.
  • Excellent communication and presentation skills to effectively communicate with customers and stakeholders.
  • Strong analytical and problem-solving skills to analyze customer data and develop strategic plans.
  • Fluent level of English is mandatory (additional languages are desirable).
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about customer success, we encourage you to apply for this exciting opportunity.



  • Barcelona, Barcelona, España PTC A tiempo completo

    About PTCPTC is a leading provider of software solutions that enable companies to improve operations, create better products, and empower people in all aspects of their business.About OnshapeOnshape is a cloud-based Computer-Aided Design (CAD) and data management platform for professional mechanical designers and engineers.Job SummaryWe are seeking a highly...


  • Barcelona, Barcelona, España PTC A tiempo completo

    About PTCPTC is a leading provider of software solutions that enable companies to improve operations, create better products, and empower people in all aspects of their business.About OnshapeOnshape is a cloud-based Computer-Aided Design (CAD) and data management platform for professional mechanical designers and engineers.Job SummaryWe are seeking a highly...


  • Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer success team, you will be responsible for driving customer growth and retention through strategic account management, digital transformation, and e-commerce operations...


  • Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer success team, you will be responsible for driving customer growth and retention through strategic account management, digital transformation, and e-commerce operations...

  • Customer Success Manager

    hace 1 semana


    Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our organization, you will be responsible for driving business growth and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute strategic plans to drive business growth and customer...

  • Customer Success Manager

    hace 1 semana


    Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our organization, you will be responsible for driving business growth and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute strategic plans to drive business growth and customer...


  • Barcelona, Barcelona, España Aftership A tiempo completo

    About UsAftership is a leading automation platform that empowers ecommerce retailers to create and manage exceptional online shopping experiences. With a strong product market fit and a growth trajectory that's hard to ignore, we're looking for a talented Customer Success Manager to join our team.Your MissionWe succeed when our customers succeed. As a...


  • Barcelona, Barcelona, España Aftership A tiempo completo

    About UsAftership is a leading automation platform that empowers ecommerce retailers to create and manage exceptional online shopping experiences. With a strong product market fit and a growth trajectory that's hard to ignore, we're looking for a talented Customer Success Manager to join our team.Your MissionWe succeed when our customers succeed. As a...


  • Barcelona, Barcelona, España Eqs Group Ag A tiempo completo

    About Eqs Group AgEqs Group Ag is a leading international cloud software provider in the areas of corporate compliance and investor relations. Our company is committed to helping thousands of companies worldwide fulfill complex national and international disclosure obligations, minimize risks, and communicate transparently with stakeholders.Job DescriptionWe...


  • Barcelona, Barcelona, España Eqs Group Ag A tiempo completo

    About Eqs Group AgEqs Group Ag is a leading international cloud software provider in the areas of corporate compliance and investor relations. Our company is committed to helping thousands of companies worldwide fulfill complex national and international disclosure obligations, minimize risks, and communicate transparently with stakeholders.Job DescriptionWe...


  • Barcelona, Barcelona, España Mongodb A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at MongoDB. As a key member of our Customer Success organization, you will be responsible for establishing and maintaining strong relationships with our customers, ensuring their success with our products and services.Key ResponsibilitiesBuild Strategic...


  • Barcelona, Barcelona, España Mongodb A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at MongoDB. As a key member of our Customer Success organization, you will be responsible for establishing and maintaining strong relationships with our customers, ensuring their success with our products and services.Key ResponsibilitiesBuild Strategic...


  • Barcelona, Barcelona, España SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at SAP. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key ResponsibilitiesDevelop and maintain strong relationships...


  • Barcelona, Barcelona, España SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at SAP. As a key member of our customer success organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key ResponsibilitiesDevelop and maintain strong relationships...

  • Customer Success Manager

    hace 1 semana


    Barcelona, Barcelona, España Mongodb A tiempo completo

    About MongoDBMongoDB is a leading provider of cloud-based database and data platform solutions. Our mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.Job SummaryWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager,...

  • Customer Success Manager

    hace 1 semana


    Barcelona, Barcelona, España Mongodb A tiempo completo

    About MongoDBMongoDB is a leading provider of cloud-based database and data platform solutions. Our mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.Job SummaryWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager,...


  • Barcelona, Barcelona, España Autodesk A tiempo completo

    Position OverviewWe are seeking a seasoned professional to lead our Customer Success team and drive business growth through strategic customer engagement and relationship-building. As an Enterprise Customer Success Manager, you will be responsible for managing a team of Customer Success Managers and developing customer outcomes across a selected group of...


  • Barcelona, Barcelona, España Autodesk A tiempo completo

    Position OverviewWe are seeking a seasoned professional to lead our Customer Success team and drive business growth through strategic customer engagement and relationship-building. As an Enterprise Customer Success Manager, you will be responsible for managing a team of Customer Success Managers and developing customer outcomes across a selected group of...


  • Barcelona, Barcelona, España Mytraffic A tiempo completo

    About MytrafficMytraffic is a rapidly growing company in the SaaS industry, seeking a highly skilled Customer Success Manager to join our team. As a key member of our Revenue Team, you will play a crucial role in driving customer adoption and growth.Key ResponsibilitiesAdoption and Operational ExcellenceOnboard new clients, including creating platform...


  • Barcelona, Barcelona, España Mytraffic A tiempo completo

    About MytrafficMytraffic is a rapidly growing company in the SaaS industry, seeking a highly skilled Customer Success Manager to join our team. As a key member of our Revenue Team, you will play a crucial role in driving customer adoption and growth.Key ResponsibilitiesAdoption and Operational ExcellenceOnboard new clients, including creating platform...