ES-Expert - Customer Experience Specialist

hace 2 días


Madrid, Madrid, España Apple Retail A tiempo completo

About Apple Retail

At Apple Retail, we're dedicated to delivering exceptional customer experiences that inspire loyalty and drive business growth. As an ES-Expert, you'll play a critical role in achieving this goal.

Key Responsibilities

  • Develop and maintain a deep understanding of Apple products and services to provide personalized solutions to customers.
  • Mentor and support team members to ensure they have the skills and knowledge needed to deliver outstanding customer experiences.
  • Collaborate with colleagues to foster a culture of inclusivity, respect, and open communication.
  • Work with customers to understand their needs and preferences, and provide tailored recommendations to meet their expectations.
  • Stay up-to-date with the latest Apple products, services, and initiatives to ensure accurate and informed interactions with customers.

What We Offer

  • A dynamic and supportive work environment that encourages growth and development.
  • The opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.
  • A comprehensive training program that equips you with the skills and knowledge needed to succeed in this role.
  • A competitive compensation and benefits package that recognizes your value and contributions.


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