Sales Team Lead

hace 2 días

Madrid, Madrid, España Hitachi Europe S.A. (Spain) A tiempo completo
Job Title: Sales Administrator Supervisor

At Hitachi Europe S.A. (Spain), we are seeking a highly skilled Sales Administrator Supervisor to join our team. This is a challenging and rewarding role that requires strong leadership and customer service skills.

Key Responsibilities:
  • Lead the sales support team to achieve customer satisfaction and meet established goals and productivity targets.
  • Manage the daily activities of the sales admin team, ensuring customer requirements are fulfilled in a timely manner.
  • Train and develop staff to improve their skills and knowledge.
  • Manage customer orders from inception to completion, including scheduling in-house SAP and process requirements projects.
  • Responsible for managing the process and stock levels for the Europe Warehouse.
  • Establish and lead the team in ensuring excellence in customer service through the timely and responsive handling of all customer interactions.
Requirements:
  • Bachelor's degree in a related field.
  • Post-graduate degree preferred.
  • Top-level expert in service, production, or support worker role requiring advanced skills.
  • Experience in international trade.
  • Minimum of 5 years of experience in customer service/sales.
  • Exceptional verbal and written communication skills.
  • Strong interpersonal and active listening skills.
  • Sense of urgency.
  • Good organizational skills and attention to detail.
  • Ability to manage multiple priorities, remain calm under pressure, and work well across all levels of the organization.
What We Offer:

Hitachi Europe S.A. (Spain) offers a dynamic and challenging work environment, competitive salary, and opportunities for professional growth and development.

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