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Team Lead
hace 2 meses
We are seeking a highly skilled and experienced Team Lead to join our 317 Elite Sales Team in Madrid. As a Team Lead, you will be responsible for leading a team of project managers and customer support specialists in our European Operations Center.
The ideal candidate will have a strong background in operations management, with experience in leading teams and driving process improvements. You will be responsible for establishing best practices, streamlining processes, and ensuring the smooth operation of our European operations.
Key Responsibilities- Lead a team of project managers and customer support specialists in our European Operations Center.
- Establish and maintain best practices and processes to ensure efficient operations.
- Develop and implement process improvements to increase productivity and efficiency.
- Collaborate with cross-functional teams to ensure seamless communication and coordination.
- Monitor and analyze key performance indicators to identify areas for improvement.
- Develop and implement training programs to enhance team skills and knowledge.
- 4+ years of experience in operations management or a related field.
- Proven experience in leading teams and driving process improvements.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Fluent English language skills.
- Ability to travel to other locations as needed.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Collaborative and innovative team culture.
- Flexible work arrangements and remote work options.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
