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Onboarding Team Leader
hace 2 meses
Teleperformance Spain, a leading customer experience management company, is seeking a highly skilled Onboarding Team Leader to join our team. As a key member of our organization, you will play a crucial role in driving business growth and ensuring the success of our clients.
Key Responsibilities:- Team Leadership: Manage a team of specialized executives, providing guidance and support to ensure they meet their sales targets and KPIs.
- Business Planning: Develop and implement strategic plans to drive business growth, including forecasting, opportunity development, and data analysis.
- Performance Management: Monitor team performance, identify areas for improvement, and provide coaching and training to enhance skills and knowledge.
- Communication: Effectively communicate with team members, stakeholders, and clients to ensure seamless collaboration and achieve business objectives.
- Problem-Solving: Analyze complex problems, identify solutions, and implement effective strategies to drive business growth and improve team performance.
- Education: Bachelor's degree or equivalent practical experience.
- Language Skills: High level of written and spoken English (C1). High/native level of Dutch, German, Swedish, and Danish is a plus.
- Experience: Previous managerial experience is desirable.
- Skills: Strong presentation, analytical, and problem-solving skills. Passionate about sales, technology, and the internet, with a desire to learn and develop.
- Full-Time Position: 39 hours per week, Monday to Friday.
- Permanent Contract: Competitive salary and benefits package.
- Professional Development: Opportunities for growth and development within the company.
- Collaborative Environment: Dynamic business casual environment with a highly motivated team.