Onboarding and Implementation Team Lead

hace 3 días


Barcelona, Barcelona, España Amenitiz A tiempo completo
About the Role

Amenitiz is revolutionizing the hospitality industry, and we're looking for a talented Onboarding and Implementation Team Leader to join our team. As a key member of our operations team, you will be responsible for transforming our onboarding and implementation processes into a seamless and efficient experience for our customers.

Key Responsibilities
  • Streamline onboarding processes to reduce implementation time by 20% and minimize bottlenecks
  • Optimize team productivity and efficiency by implementing task automation and workflow optimization
  • Provide actionable insights to senior leadership using onboarding and customer data
  • Monitor and report on performance metrics related to onboarding efficiency, customer satisfaction, and team productivity
Requirements
  • 5+ years of experience in sales operations or revenue operations
  • Strong analytical and problem-solving skills with the ability to interpret data and provide strategic insights
  • Experience with B2B SaaS and sales teams of over 100 members
  • Leadership and team management experience with strong leadership skills
  • Ability to analyze, refine, and optimize onboarding workflows and processes
What We Offer
  • Competitive salary and benefits package
  • Opportunity to work with a young and dynamic company on a mission to empower independent hoteliers
  • Chance to lead the optimization and streamlining of sales operations across Europe and LATAM
  • Flexible remuneration and access to salary at any time

We're a fast-growing and international company with a collaborative and supportive environment. If you're a strategic thinker with a passion for driving growth and innovation, we want to hear from you. Apply now to join our team and be a part of our exciting journey at Amenitiz.



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